Prayagraj, January 2: The Prayagraj administration is going to tech to ensure the safety and assistance of devotees at the Magh Mela held on the banks of the Triveni. To provide better facilities and quick assistance to the millions of devotees expected to attend the Magh Mela in 2026, a QR code-based facility system has been implemented on electric poles in the fair area. This system is an innovative initiative to connect devotees directly with the administration through the Mela Seva App.
The Magh Mela in-charge Neeraj Pandey said on Friday that QR codes have been placed on 15,500 electric poles installed in the fair area. Scanning these codes will open an online form on devotees’ mobile phones. Devotees can enter their name, mobile number, and security code in this form to register their complaints or obtain necessary information. Significantly, during the fair, loudspeakers make it difficult to lodge complaints over the phone. Therefore, complaints can be sent digitally to the 24×7 control room via QR code, enabling quick resolution.
He explained that by scanning the QR code, devotees can share their exact location with the administration and receive immediate assistance. Each electric pole is inscribed with the relevant road name, sector name, and Google code (G-code), ensuring devotees remain informed of their location at all times. QR codes, located on electric poles every 25 meters, provide accurate information about hospitals, police posts, ghats, parking lots, and public shelters. Scanning the QR code also provides a detailed map of the fair area. Furthermore, if an acquaintance or relative gets lost, their location can be traced on Google Maps using the Google code on the nearest electric pole.
The person at the helm said that by noting down the G-code of the nearest pole while parking, one can easily reach the same spot when returning. Since all poles are uniquely numbered, the correct location can be found immediately by simply providing the pole number. Additionally, the Mela helpline number 1920 has been reactivated in a more extensive manner, through which people can register their complaints with the control room.