New Delhi, December 10: Amid the recent crisis of the country’s largest airline company Indigo, the Directorate General of Civil Aviation (DGCA) has tightened its monitoring on the airline Indigo. On Wednesday, DGCA formed an eight-member monitoring team, in which two members will be posted at Indigo’s corporate office.
In an order issued by the Directorate General of Civil Aviation (DGCA), it said that after a large number of flights were cancelled due to crew shortage at Rahul Bhatia-controlled airline company Indigo, an eight-member monitoring team has been formed. This monitoring team will include a Deputy Chief Flight Operations Inspector, Senior Flight Operations Inspector and two other Flight Operations Inspectors. Two of these members will be posted at Indigo’s head office daily. They will be responsible for monitoring the airline’s entire fleet, average flight distance, total number of pilots, network details, crew hours, crew training, and other related matters.
The order stated that two additional officials from the DGCA office—a senior statistical officer and a deputy director—will be deployed at IndiGo’s head office to monitor domestic and international flight cancellations, refunds, on-time flight operations, passenger compensation, and baggage refunds in accordance with civil aviation regulations. These two teams will report to Joint Director General (Administration) Harish Kumar Vashisht and Joint Director General Jai Prakash Pandey by 6 pm daily.
Previously, the DGCA had issued an order summoning the airline’s CEO with a detailed report by 3 pm on Thursday. Following this, the airline stated that all 65,000 IndiGo employees have come together to normalize operations. The CEO and his team are working day and night to normalize flight operations and ensure network stability. The IndiGo board is closely monitoring the situation, while its crisis management group is meeting daily.
The Chamber of Trade and Industry (CTI) claimed on Wednesday that Delhi’s trade, industry, tourism and exhibition sectors have suffered losses of approximately ₹1,000 crore due to the cancellation of a large number of IndiGo flights, which has disrupted the movement of visitors.